Privacy policy - TrendzFrenzy

Privacy policy

Effective Date: 06/11/2024

This Privacy Policy describes how [Your Website Name] (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our website ([Your Website URL]) (the “Site”).

Information We Collect

We collect several different types of information for various purposes to improve your experience on our Site and to provide you with our services.

  • Information You Provide Directly:
    • Contact information: This includes your name, email address, billing address, shipping address, and phone number. We collect this information when you create an account, place an order, subscribe to our newsletter, or contact us for support.
    • Payment information: We use a secure payment processing service to collect your payment information, such as credit card number and billing address. We do not store your full credit card information ourselves.
    • Survey data: We may occasionally offer optional surveys on our Site. Your participation in these surveys is completely voluntary.
  • Information Collected Automatically:
    • Usage data: We collect information about your activity on the Site, such as the pages you visit, the products you browse, and the time you spend on the Site. This information is collected using cookies and other tracking technologies.

Use of Your Information

We use the information we collect for various purposes, including:

  • To process your orders and fulfill your requests.
  • To send you important information about your orders, including order confirmations, invoices, and shipping notifications.
  • To personalize your experience on the Site by recommending products that you might be interested in.
  • To send you marketing communications, such as newsletters and promotional offers, with your consent. (You can opt-out of receiving marketing communications at any time.)
  • To improve our Site and services.
  • To prevent fraud and maintain the security of our Site.

Disclosure of Your Information

We may disclose your information to third-party vendors who provide services to us, such as payment processing, shipping, marketing, and data analytics. These vendors will only use your information to perform the services they are providing to us.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of us or our customers.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will also retain your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have certain rights regarding your personal information, including:

  • The right to access your personal information.
  • The right to rectify any inaccuracies in your personal information.
  • The right to request the deletion of your personal information.
  • The right to restrict the processing of your personal information.
  • The right to object to the processing of your personal information.
  • The right to data portability.

If you would like to exercise any of these rights, please contact us using the contact information below.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Children’s Privacy

Our Site is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at contact@trendzfrenzy.com or by mail at:

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